If you have questions or issues while using the Tokenim wallet app, you can reach out to the customer support team through multiple channels. They have an online chat option available directly in the app or on their official website. Additionally, you can send an email outlining your issue, and the support team typically responds within 24 to 48 hours. Furthermore, you can also find numerous user discussions and solutions in the community forum, which may address your concerns promptly.
5. Can I use Tokenim wallet on multiple devices?
Yes, Tokenim wallet allows you to access your wallet from multiple devices. However, it’s crucial to remember that your wallet is secure when you maintain control of your private keys and backup your seed phrase properly. If you decide to install the app on a new device, you can restore your wallet using the provided recovery phrase. Be vigilant about security and only install the app on trusted devices to prevent unauthorized access.
6. What to do if I lose my phone with the Tokenim wallet app?
If you lose your phone with the Tokenim wallet app installed, the first step is to act quickly. Use another device to change your passwords and enable any security options for associated accounts. If access to the Tokenim wallet app is compromised, you can recover your funds using the recovery phrase (seed phrase) you created when setting up the wallet. Reinstall the app on a new device and input your recovery phrase to restore access to your funds. Always remember to keep your recovery phrase secure and never share it with anyone to ensure the safety of your assets.